Privacy policy

Privacy Policy

1. General Information

This Privacy Policy explains how DunkIt collects, uses, and protects your personal data when you visit our website or make a purchase from our online store.

Controller (Data Responsible Party):
DunkIt
Owner: Michael Timischl
Fladnitz im Raabtal 209
8322 Kirchberg an der Raab
Austria
Email: michi.timi.007@gmail.com

DunkIt is committed to protecting your privacy and handling your data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Austrian Data Protection Law (DSG).

2. Data We Collect

We collect and process the following categories of personal data:

  • Personal information: name, shipping and billing address, phone number, and email address.

  • Order information: products purchased, payment method, order value, and date.

  • Payment details: handled securely by third-party payment providers (see section 4).

  • Technical data: IP address, browser type, device information, and browsing behavior collected via cookies and analytics tools.

We only collect data necessary to process your order and improve your shopping experience.

3. How We Use Your Data

Your personal data is used for the following purposes:

  • To process and deliver your orders.

  • To communicate with you about your order or inquiries.

  • To manage returns, refunds, and customer service.

  • To comply with legal obligations (e.g., tax records).

  • To analyze website usage and improve our services.

We do not sell, rent, or trade your personal information to third parties.

4. Payment Processing

Payments on our website are processed through Shopify Payments, PayPal, Klarna, Apple Pay, or Google Pay(depending on your selection at checkout).

Your payment information (such as credit card numbers or banking details) is not stored or processed by DunkIt, but directly by the chosen payment provider under their own privacy policies:

5. Shopify

Our online store is hosted by Shopify Inc., 151 O’Connor Street, Ottawa, Ontario K2P 2L8, Canada.
Shopify provides the e-commerce platform that allows us to sell our products.

Shopify stores your data on secure servers behind a firewall.
For more information, please review Shopify’s privacy policy:
https://www.shopify.com/legal/privacy

6. Cookies and Analytics

Our website uses cookies to ensure the proper functioning of the site, to improve performance, and to analyze user behavior.

By using this website, you consent to the use of cookies. You can adjust or disable cookies in your browser settings at any time.

We may also use Shopify Analytics or similar tools to collect anonymous usage statistics to help us understand customer preferences and improve our store.

7. Social Media Links

Our website and marketing materials may contain links to our official social media profiles:

When you visit these platforms, their own privacy policies apply. DunkIt has no control over data processing by external social networks.

8. Data Retention

We retain your personal data only as long as necessary to fulfill our contractual and legal obligations, or as required by law (e.g., tax regulations).
After that period, your data will be deleted or anonymized.

9. Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

  • Right to access your stored data

  • Right to rectification (correction)

  • Right to erasure (“right to be forgotten”)

  • Right to restriction of processing

  • Right to data portability

  • Right to object to processing

To exercise your rights, please contact:
Email: dunkitxinfo@gmail.com

You also have the right to lodge a complaint with the Austrian Data Protection Authority (DSB) if you believe your data is being processed unlawfully.

10. Data Security

DunkIt takes appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
All data transmissions via our website are encrypted using SSL (Secure Socket Layer) technology.

11. Updates to This Policy

This Privacy Policy may be updated occasionally to reflect changes in technology, legislation, or business practices.
The most recent version will always be available on our website.

Last updated: October 2025
Controller: Michael Timischl, DunkIt